Creative, self‐motivated, hard‐working, detail‐oriented web professional with 13 years of web experience including 9 years of project management/web team leadership experience, and 5 years of supervisory/personnel management experience within both the IT and Marketing team environments. Experience in multiple web team roles including the following: graphic artist, interface designer, developer, team lead, project manager, and web area director. Accomplished at fostering a creative web team environment and an atmosphere of success through a calm problem‐solving approach, and by focusing on the following characteristics and values: dedication, attention to detail, honesty, respect for others, and outstanding customer service. Adept at identifying project requirements and resources, establishing timelines, deliverables, and communication plans (both internal and public); creating detailed flowcharts, spreadsheets, wireframes, and working concepts for front‐facing websites and informational/database driven systems; and monitoring, controlling, and assisting in the successful team‐driven implementation of web and marketing initiatives.
Serve as the Director of Administrative Computing Services (ACS) division at Bluegrass Community and Technical College. Plan and coordinate college-wide and system-wide web services initiatives; provide customers with quality customer service by assessing needs promptly and thoroughly resolving issues; implement and adhere to the project life cycle by overseeing all web-related projects from conceptualization to implementation; ensure quality at all stages of the project life cycle; provide consultation with faculty and staff concerning problem definition and systems analysis; develop policies and procedures for the Administrative Computing Services division (Web and Applications); assists other divisions of the Information Technology Services department and the Vice President of IT with overall, college-wide IT policies and procedures; assists with budget projections; serves on or facilitates committees that are directly responsible for the creation of college or systems office procedures and/or policies in the areas of web services; oversees quality assurance reviews of BCTC web properties and collaborates with content managers to ensure accuracy, reliability, and standards compliance; coordinates with Marketing on all initiatives related to the front-facing website; provides web expertise, project leadership, and local over-site/technical liaison for all digital marketing initiatives, including landing page/micro-sites configuration/implementation, and Google Analytics/Google AdWords integration.
Serve as Project Manager for the Administrative Computing Services (ACS) division at Bluegrass Community and Technical College. Develop project requirements and project plans in order to assure accuracy, validity, and process efficiency; establish timelines and deliverables for UI (user interface) design, UI development, and database design/integration; develop user-friendly UIs using standards complaint HTML/CSS; optimize user-interfaces to be ADA and Section 508 compliant; collaborate with other Web designers and database programmers to develop student service and employee Web database applications; train and provide support for staff on new and existing systems; work with ACS team to maintain existing website using the Sitecore Content Management System; serve as liaison for Public Information and Marketing department on front-facing web initiatives.
Serve as project manager, user-interface designer, and developer for website redesign and other Web related projects; perform user analysis using Web analytics software and user feedback; develop project requirements and project plans in order to assure accuracy, validity, and process efficiency; establish timelines and deliverables for site design, site development, and database design/integration; manage and coordinate brainstorming and card-sorting meetings to determine new information architecture; design flowcharts of new site structure; coordinate with information technology and membership department in the design and integration of a members-only section; design concepts for analysis by staff, members, and councils and committees; develop user-friendly site using standards complaint XHTML/CSS; optimize site to be ADA and Section 508 compliant; meet with departments to initiate a complete content analysis of current site; coordinate with copywriters to rewrite and develop new Web content according to established deliverables; work with Information Technology department to ensure all new and transitioned online database applications work according to Web standards; lead staff training on new features; develop e-news and other Web/graphic related projects as needed.
Conceptualize/implement/re-design multiple Web projects for Bluegrass Community and Technical College departments; organize information in aesthetically appealing design; optimize sites to be ADA and Section 508 compliant; work with staff/faculty to ensure ideas are implemented as desired; create graphics for Web Services projects and promotional materials; design and integrate new design into a content management system; update and maintain new and existing websites.
Created/re-designed/implemented Web sites for UK departments (including: African American Studies, Robinson Scholars Program, Kentucky Women’s Writer’s Conference, and Financial Aid); organized information in usable/aesthetically appealing design; offered Web design/graphic design expertise/consulting for various employees in Undergraduate Education Building.
Create/re-design/implement Web sites for various organizations and businesses across the Bluegrass Region.
GPA - 3.92, Society of Telecommunications Scholars (STS)
GPA - 3.94, VP International Association of Administrative Professionals